Non-Posting Reports
If the reporting period has passed and your tradeline still hasn't reported, create a CreditKarma.com account and confirm:
- Your credit report has been updated after the last date in the reporting period.
- The tradeline is not reporting on both TransUnion and Equifax. (If it's on one but not the other, we'll need your Experian data too.)
If both are true, email Info@tradelinebuilders.com with your name, the Card ID for the tradeline, your Credit Karma login (or updated PDF credit reports from AnnualCreditReport.com, myFICO.com, or a bureau directly — no screenshots), and whether you want a refund or an exchange.
We confirm within three business days and issue your refund or exchange within four business days after that — you should see it within fifteen business days total. Full details, including requirements around credit freezes and prior derogatory accounts that can prevent posting, are in the Tradeline User Agreement.